What is the Assurance of Authenticity?
Last updated: December 27, 2024
Asssurance of authenticity?
Our goal is to be the most trusted platform for footwear, apparel and accessories.
Sourcing from the world’s premium boutiques and retailers, as well as our sellers and trusted network of partners, we aim to only sell authentic, high-quality products.
Additionally, our resale products and our trusted partners are verified or vetted by a variety of means, such as digital authentication, in-hand verification, and/or machine learning technology. By doing so, we seek to ensure the product you purchase is both authentic and as described.
To support our verification process, we have logged hundreds of thousands of data points on our products to evaluate their authenticity. Additionally, our team of authentication specialists goes through mandatory training and inspects details from the label to stitching, texture to color, and so much more for Ship-to-Verify products.
If, when using Ship-to-Verify as your shipping method, your product is found to be inauthentic or not as described, we reserve the right – at our option and in our sole discretion – to provide you with the same item from a different seller or a full refund for your order.
It’s our hope that through our efforts, we can create a safe and trustworthy global platform.